(they first wanted a $ 15000.00 credit card deposit.) After all of the fees, taxes and liability insurance, I ended up paying more than twice the price I was quoted and agreed on through the Kayak website. I will not use Firefly again, and may not use Kayak again for supporting Firefly's scams. When Kayak gives a car rental quote that includes all taxes and fees, that price must be true and cannot change, Figura it did with Firefly, when the customer arrives in a foreign country to pick up the car. Also, if there is a required "national liability insurance," that fact and the cost for that insurance must be listed on the quote I received and agreed on from Kayak. Avoid Firefly car rental. They are dishonest and unprofessional.
Desventajas: Waited 2 hours at the Cancun airport for the National Shuttle to arrive. Guy kept saying it should be here any minute. We could have walked there and back 10 times if he would have told us where it was. When we finally got to the rental car office, they told us our quote did not include insurance that was mandatory. Even though all other rental car companies did include this in their quote.
Desventajas: Insurance requirements in Mexico were terribly expensive and seems this should have been more obvious upon booking. The bill was 3 to 4 times what we expected to pay in order to take the car off the lot.
Desventajas: although we have insurance they obligated us to pay thier own insurance at 500 otherwise we had to secure them the value of he car on hold to our credit card
Desventajas: The rental was bait and switch. That never had the car we booked and scammed us for additional insurance that cost more than the rental! We declined and walked away. Had to get a shuttle back to the airport and get a taxi. Lost over 4 hours of precious vacation time.
Desventajas: Only 1 hour late and they charged me for extra day. We came in around 30 min late and the Rep lazy and laid back and take time to check the car and release the contract.
So I ended up not renting a car and they drove me back with a shuttle to the airport to take a ómnibus. No fees applied. But anyway, a classical trap or scam. If I rent with Hertz in the US, no insurance is needed and the confirmation mail was the same.
Dollar in Cancun REQUIRES rental insurance so it turned out to be 5x the price of the advertised rental. Even though I have insurance through my credit card and privately, they require the insurance.
In US we just drop the car and go. In Mexico you have to wait the rep website to release the contract then you have to sign all the paper. then you can go. I will not happy and never rent at dollar
Como un plan de centro turístico no es de exiliar que el turismo sea la principal (sino la única) fuente de ingresos en Cancún. Cada año la ciudad atrae tres millones de visitantes, la viejoía de ellos son americanos.
They said "no problem". I walked pasado and they were gone. Had to hire a last minute car that was 4 times more expensive. Horrible experience.
Ahorre tiempo y hacienda. Nosotros comparamos por usted las ofertas de las compañíCampeón de alquiler de coches en Aeropuerto de Cancún.
In US we just drop the car and go. In Mexico you have to wait the rep to release the contract then you have to sign all the paper. then you Chucho go. I will not happy and never rent at dollar
Voy a emprender a considerar el tema de transportarme en bus desde la ADO y de pronto arrendar el carro solo por el día que voy a Chichen porque de verdad odio los tours.